Returned items are inspected for damage and wear. If conditions are met, you will be notified via email and the refund will be processed and issued to the method of payment used for the purchase. Refund times may vary depending on the payment processor's policy.Exchanges:
In the case of defective or damaged products, notify Velox Customer Service immediately through this website's contact page contact form. Link contact page. Write a brief description of the defect. Along with stating you request a refund. A customer service representative will contact you shortly to make arrangements.